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Hotels.com

Find the perfect place for your trip with last minute hotel & travel deals!

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4.5

106 Votes

  • Category Travel and Transportation
  • Program license Free
  • Version 83.8.1.2.release-83_8
  • Size 45 MB
  • Works under: Android
  • Program available in English
  • Content rating Everyone
  • Package name com.hcom.android
  • Program by Hotels.com LP

Hotels.com is a robust travel booking app designed to provide users with a convenient, easy-to-use platform for finding and booking accommodations worldwide.

Interface and Usability

The Hotels.com app boasts a clean, intuitive interface that is easy to navigate. With its straightforward design and clear instructions, users can effortlessly search for hotels, compare prices, and book accommodations. The app also includes comprehensive filters allowing users to narrow down their search based on their specific needs, whether it be location, price range, rating, or amenities.

Booking and Payment

Hotels.com offers a seamless booking process. The app provides detailed information about each hotel, including photos, reviews, location and available amenities. This allows users to make informed decisions before proceeding to book. The payment process is secure and straightforward, with options for both immediate payment or pay-at-hotel arrangements. However, some users have reported issues with booking, noting that their reservations were not always honored by the hotels, leading to some complications.

Rewards Program

One of the standout features of the Hotels.com app is its rewards program. Users earn a free night for every 10 nights booked through the app, adding an extra incentive to use the platform. However, some users have noted that the rewards program has become less user-friendly over time.

Customer Service

While Hotels.com provides customer support, the quality of this service appears to vary. Some users have praised the efficient resolution of their issues, particularly with refunds and cancellations. However, others have reported difficulties in communicating with customer service, especially when it comes to resolving booking issues.

Pros

  • User-friendly interface
  • Comprehensive hotel information
  • Effective filtering system
  • Secure payment options
  • Rewards program

Cons

  • Some reported booking issues
  • Inconsistent customer service
  • Changes to rewards program may not be user-friendly

In conclusion, the Hotels.com app provides a reliable platform for booking accommodations with the added benefit of a rewards program. While it does have some reported issues with bookings and customer service, its overall functionality and user-friendly design make it a worthwhile tool for frequent travelers.

We've updated our app. You can now get your reward nights even faster on our app with app exclusive offers.

Potentially dangerous permissions

  • ACCESS_COARSE_LOCATION: Allows an app to access approximate location. Alternatively, you might want ACCESS_FINE_LOCATION.
  • ACCESS_FINE_LOCATION: Allows an app to access precise location. Alternatively, you might want ACCESS_COARSE_LOCATION.
  • READ_EXTERNAL_STORAGE: Allows an application to read from external storage.
  • READ_PHONE_STATE: Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
  • RECORD_AUDIO: Allows an application to record audio.
  • WRITE_EXTERNAL_STORAGE: Allows an application to write to external storage.

Other permissions

  • ACCESS_NETWORK_STATE: Allows applications to access information about networks.
  • ACCESS_WIFI_STATE: Allows applications to access information about Wi-Fi networks.
  • BLUETOOTH: Allows applications to connect to paired bluetooth devices.
  • BLUETOOTH_ADMIN: Allows applications to discover and pair bluetooth devices.
  • INTERNET: Allows applications to open network sockets.
  • NFC: Allows applications to perform I/O operations over NFC.
  • RECEIVE_BOOT_COMPLETED: Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting. If you don't request this permission, you will not receive the broadcast at that time. Though holding this permission does not have any security implications, it can have a negative impact on the user experience by increasing the amount of time it takes the system to start and allowing applications to have themselves running without the user being aware of them. As such, you must explicitly declare your use of this facility to make that visible to the user.
  • REQUEST_INSTALL_PACKAGES: Allows an application to request installing packages. Apps targeting APIs greater than 22 must hold this permission in order to use ACTION_INSTALL_PACKAGE.
  • VIBRATE: Allows access to the vibrator.
  • WAKE_LOCK: Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
  • com.google.android.c2dm.permission.RECEIVE
  • com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
  • com.google.android.providers.gsf.permission.READ_GSERVICES
  • com.hcom.android.permission.C2D_MESSAGE
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